Sofas are an essential part to anyone's home; for that reason, finding the right sofa for your home should be a priority. Assuming that you're here looking for more information on sofas, you will probably want to read up on some of Jesse's articles. He has been in the furniture making industry for over 20 years. He has specialized in sofas and beds so he'll have all the expertise that you will need to find the right sofa for you. We had Jesse also review the most popular brands and styles of sofas out there so those should be a must read as well. Our goal at this site is to give you the ultimate guide for getting the perfect sofa for you!

Guide To The Sofa Express - 2

It seems that Sofa Express sofas have poor cushion density, which leads to rapid compression and shifting of filling leaving flat, uncomfortable cushions on a relatively new sofa.

Customer Service

Sofa Express customers also have several complaints concerning customer service. Two say they were promised removal of their old furniture to the curb, but when the delivery agents arrived the customers had to argue to get the promised service. Calls to the customer service department at Sofa Express seem to go unanswered in many cases or to be dealt with in less than an acceptable manner. Often customers' calls were not returned. When they did speak with customer representative, all reviewers were given excuses that did not hold up or they were put off by more promises that were never upheld. Most had to wait months for a response even though none of them reached an acceptable resolution. They all had to settle for poor cushions.

Sofa Express did not receive any positive reviews on this particular online review site. With the same issues appearing among several different customers, it seems that cushion density and customer service of Sofa Express are below what most consumers would prefer. I would be concerned about dealing with this company to buy a sofa.

We hope that you now have a better understanding about sofa express. We have provided this site for our visitors so that they can learn what they need to know, and we want to make sure that it is working for you. If you have any site suggestions for us, fell free to send us an email, and let us know.

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